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Account on Hold Due to Bank Error

BayHouse Credit Forum: On-line Banking, Bill Paying, Credit Cards, Auctions and Shopping: Account on Hold Due to Bank Error
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darron (Chief)

Thursday, November 02, 2000 - 03:58 pm Click here to edit this post
I made a deposit at my bank with a cashier's check from a Credit Union. It was presented to the teller at the bank. When the deposit slip reached the bank's processing center, the cashiers check was missing with the deposit. The bank retracted the amount of the deposit, which caused my acccount to be overdrawn with non-returned items. The cashier's check has cleared the credit union over two weeks ago. The bank wants a copy of the cashiers check before they will credit my account. What are my rights as a consumer? It was their mistake, but they're making me prove the deposit when the teller at the bank handled the entire transaction.

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Christine Baker (Admin)

Saturday, November 04, 2000 - 08:40 pm Click here to edit this post
I guess you have to prove somehow that you made the deposit, if you don't have the deposit slip.

It is quite annoying that YOU have to do all the work, I would be VERY turned off and my account would be closed ASAP.

I'm afraid your only right is to do as they demand or sue them.


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