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     | Tuesday, June 20, 2000 - 08:34 pm  Hah, yeah, when hell freezes over. I'd go back to smoke signals first! A few months ago I spent all afternoon attempting to sign up for long distance service for a residential phone line and an 800 number. After reviewing what the big 3 had to offer on the web, I called Sprint. I explained that I had a small business and work out of my house and requested their most beneficial plan. The "minimum wage trainee" I got to speak with recommended a plan that was about double the cost of their home office plan. When I asked her why she didn't tell me about it, she said she didn't know about those plans and needed to transfer me to another department. That was after about at LEAST 20 stupid questions I HAD to answer so she could find the "best" plan for me. The next person asked me all these questions again. FINALLY, she asked for my SS#. I told her that there was NO way they'd get my SS#, but I'd be happy to pay a $1,000 deposit. If that wasn't acceptable, our conversation would end right there as I would NOT permit Sprint to run my credit under any circumstances. She advised that a deposit wasn't necessary. Eventually we got done and she told me I'd get a package in a few weeks. Since my billing address is 250 miles away, I just got the mail a couple of weeks ago. And no, it wasn't the welcome package, it was the notice demanding my SS# so they could run my credit. "In preparing to serve potential Sprint customers, we routinely conduct a credit check. We have been unable at this time to verify your credit information. ...." AT&T had no problem getting my credit (without SS# and WITHOUT my authoriztion) at the same address over a year ago. I wonder how many credit reports Sprint runs without ANY authorization whatsoever. You know what Sprint can do with their long distance service and 800 number? c: support@sprint.net
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| | Wednesday, June 21, 2000 - 01:53 am Even if you are an existing long distance customer and want to get their cellphone service, they run an additional credit check. Why? Because it's a different division!!!! Sprint is crazy for those credit reports.
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| | Wednesday, June 21, 2000 - 06:26 am I guess it all depends on the carrier. When I signed up for MCI long distance, I don't think they even asked for my SSN. They certainly don't appear in my credit file. Neither does Bell Atlantic (who DID want my SSN) nor Cablevision (again, they wanted it).
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| | Sunday, June 25, 2000 - 12:04 am My 2 cents... Just today received a copy of my credit report [EquiFax] and see an inquiry by Sprint PCS. It's NOT marked as promotional, but as "Local Telephone Companies." The thing is... I've never had an account with Sprint, and I've never had a cell phone (I'm assuming the PCS means cell phone here). I'll be sending a letter on Monday to EquiFax, asking them to remove the inquiry, as it was not authorized by me, or at least to re-code it as promotional. Thanks to Christine and this web-site... an invaluable place with so many generously shared gems of experience and knowledge...I've learned so much during the last few days reading as many of the posts [old and new forums] as possible. -Peri
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| | Sunday, June 25, 2000 - 12:28 pm I would do a LOT more than that. Who is to say that someone out there didn't get your social security number and apply for a phone in your name somewhere? Simply having it 'recoded' isn't enough -- I'd want to know who, what, when, where and why. It's entirely possible that this inquiry is a prelude to having them place a collection on your credit profile 6 months from now because 'you' had a phone installed (or a cell phone) and 'you' didn't pay your bill. Suggest you contact Sprint immediately to determine if they have an account open in your name.
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| | Sunday, June 25, 2000 - 12:54 pm Yes, I agree. I hope Peri will let us know what happened.
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